Terms and Conditions

1. Use of the Website

By using this website, you agree not to misuse it or violate any applicable laws or regulations. Unauthorised use, including hacking, fraud, or attempts to disrupt functionality, is strictly prohibited and may result in legal action.

2. Products and Services

We sell clothing and accessories through our online store. Products are fulfilled, printed, and shipped by Printful on our behalf.
While we strive to provide accurate product descriptions and images, slight variations in colour, print placement, or appearance may occur due to digital display and production processes.

2.1 Product Appearance Disclaimer

All product images are for illustrative purposes only. Actual products may vary due to:

  • Body shape, size, and fit;
  • Lighting and photography;
  • Screen display differences;
  • Printing and manufacturing processes.

Garments may look different on each individual. Differences in appearance or fit are not considered defects. By placing an order, you accept these variations.

3. Fulfilment and Shipping

Production: All items are made to order and are fulfilled, shipped by Printful. Production times vary depending on volume and location.

Shipping Estimates: Any delivery dates provided are estimates and not guaranteed. We are not responsible for delays caused by couriers issues, customs, weather, or other external factors.

International Orders: Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Tracking: Tracking information is provided once the order is shipped.

Incorrect Address: If an order is returned due to an incorrect or incomplete address provided by the customer, reshipment costs will be the customers responsibility.

4. Returns, Refunds, and Exchanges

4.0 Statutory Right to Cancel (UK Customers)

Under the Consumer Contracts Regulations 2013, customers have the right to cancel their order within 14 days of receiving the goods. To exercise this right, you must notify us in writing at admin@thecaredition.shop the 14-day period. You must return the item within 14 days of notifying us.

4.1 General Policy

Except where required by law, all sales are considered final. We do not accept returns, refunds, or exchanges for items ordered in the wrong size or due to personal preference (including colour, style, or fit). By placing an order, the customer accepts responsibility for selecting the correct size and product options. We do not offer sizing-related returns, exchanges, or alterations once an order has been processed.

4.2 Returns Conditions (Strict Enforcement)

To be eligible for any return or refund:

 Items must be unused, unworn, unwashed, and in original condition;
  • All tags, packaging, and labels must be intact;
  • Items must be free from odours (including smoke, deodorant, or washing detergent);
  • Any item showing signs of wear, use, or damage will be rejected and returned to you at your cost.

We reserve full discretion to inspect and determine the condition of returned items.

4.3 Damaged or Defective Items

If your order arrives damaged, defective, or misprinted, please contact us at admin@thecaredition.shop within 30 days of delivery.
To process your claim, include:

-Order number

-Description of the issue

-Clear photos or video evidence

    We will assess the claim and coordinate with our fulfilment partner Printful. Customers should not contact Printful directly, we manage all claims with Printful on their behalf. 

    Failure to meet these conditions may result in refusal or reduction of refund. Claims without sufficient evidence may be rejected.

    4.4 Return Cost & Risk

    • All return shipping costs are the responsibility of the customer;

    • We do not provide return labels;

    • You must use a tracked and insured service;

    • Proof of postage is mandatory—no proof = no refund;

    • We are not responsible for items lost or damaged in transit back to us;

    • Returns are sent at the customer’s risk.

    4.5 Lost-in-Transit Orders

    An order is considered lost in transit when the tracking status shows no movement for an extended period and the carrier confirms non-delivery.
    If you believe your order is lost, please contact us within 30 days of the latest estimated delivery date, and we will investigate with the shipping provider. If confirmed lost, a replacement may be issued by Printful.

    4.6 Refund Process

    • Refunds will only be processed once the item has been received and inspected;

    • Refunds may take up to 14 working days of approval;

    • Refunds will be issued to the original payment method only;

    • Original shipping costs are non-refundable;

    • If an item is returned in a condition that does not meet our policy, no refund will be issued.

    4.7 Non-Refundable Situations

    We do not provide refunds, returns, or replacements for:

    • Items ordered in the wrong size;
    • Items not returned;
    • Missing original packaging;
    • Used or worn items;
    • Incorrect size selection;
    • Change of mind or preference (including colour, style, or fit);
    • Claims submitted after 30 days;
    • Orders marked as “delivered”;
    • Minor differences in colour, print position, or appearance.

    5. Pricing and Payments

    • All Prices are displayed in Great British Pounds (GBP - £) and include taxes unless stated otherwise;

    • Payments are securely processed through Shopify’s payment gateways. We do not have access to or store payment details;

    • Prices, promotions, and availability are subject to change without notice.

    6. Warranty and Liability

    We are not liable for:

    • Products are guaranteed only against major manufacturing defects upon delivery. Wear and tear caused by use is not covered;
    • We are not liable for indirect, incidental, or consequential damages arising from product use, shipping delays, courier errors or third-party service issues;
    • Production and shipping are managed by Printful. We are not responsible for delays, errors, or issues caused by third-party operations.

    7. Intellectual Property

    All content, including designs, images, logos, and text on this website, is the property of The Car Edition Shop unless otherwise stated.
    Unauthorised use, reproduction, or distribution of our content is strictly prohibited.

    8. Privacy and Data Protection

    Your personal information is handled in accordance with our Privacy Policy. Third parties such as Shopify and Printful may also process data as part for order fulfilment.

    9. Third-Party Services

    By using our website (e-shop), you also agree to the service terms of Shopify (for payments and website hosting) and Printful (for fulfilment and shipping).

    10. Changes to Terms

    We reserve the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting on this website. Continued use of the website constitutes acceptance of any changes.

    11. Abuse of Policy

    We reserve the right to refuse returns, refunds, or future orders where we suspect abuse of our returns policy.

    12. Contact Us

    For questions or concerns about these Terms and Conditions, please contact us at:

    Email: admin@thecaredition.shop

    Thank you for supporting The Car Edition Shop! ☺︎